Airgentic AI Chat Overlay

Airgentic is an AI-powered chat and site search service that helps visitors find information and get cited answers.

This plugin loads the Airgentic script on your site and lets you choose how search and chat appear.

Features

• Hover widget – Chat launcher on every page after you enter your Account ID and Service ID
• Testing Mode – New installs show Airgentic only to logged-in WordPress users until you go live
• Percentage rollout – Optionally show the floating chat widget to a subset of visitors
• Service Hub – Full-width chat on selected pages via [airgentic_service_hub]
• Inline Site Search – A dedicated search results page using [airgentic_search]
• Overlay search – Optional popup search bound to an existing search field
• WordPress search forms – Optional rewrite of the Search block, Search widget, and theme search form
• No coding required – Configure everything under Settings → Airgentic

How It Works

1. Install and activate the plugin
2. Enter your Airgentic Account ID and Service ID (from your Airgentic dashboard)
3. Enable the widget on the front-end
4. Stay logged in and preview the live site (Testing Mode is on for new installs)
5. Turn Testing Mode off when you are ready for visitors
6. Optionally add [airgentic_service_hub] on pages that should show the full chat window
7. Optionally choose Inline search, create a Search page, and let the plugin point WordPress search forms at it

The plugin loads the Airgentic script on front-end pages (logged-in users only while Testing Mode is on). Service Hub and Site Search only appear where you place a shortcode (or matching HTML).

Use Cases

• Website search with AI answers
• Customer support and FAQ automation
• Lead generation and qualification
• Product information and recommendations

Support

For help and support, visit www.airgentic.com

External Services

This plugin connects to the Airgentic service to provide AI-powered chat and search for your visitors.

What is Airgentic?

Airgentic is a third-party AI service that powers the chat overlay and search provided by this plugin. The service is hosted at chat.airgentic.com and is required for the plugin to function.

What data is sent?

When visitors interact with the Airgentic widget, the following data is transmitted to chat.airgentic.com:

• User chat queries and search terms
• Page URL where the widget is loaded
• Browser timezone
• IP address

This plugin does not collect or transmit cookies of its own. Airgentic may set a first-party conversation cookie on your domain when persist-chat is enabled in the Airgentic dashboard.

When is data sent?

Data is sent to the Airgentic service when a visitor:

• Opens the chat or search widget
• Types in an Airgentic-enhanced search field (autocomplete)
• Submits a search or a chat question
• Clicks an example question in the Service Hub

Data is only transmitted when visitors interact with the widget.

Legal Information

• Terms of Service: https://www.airgentic.com/terms-of-service
• Privacy Policy: https://www.airgentic.com/privacy-policy

By using this plugin, you agree to transmit visitor data to Airgentic as described above. Please review Airgentic’s terms and privacy policy.

Additional Information

Privacy & Data

The Airgentic plugin connects to external services hosted at chat.airgentic.com to provide chat and search. Please review Airgentic’s privacy policy for how data is handled.

Requirements

• WordPress 5.8 or higher
• PHP 7.4 or higher
• An active Airgentic account

Support & Documentation

• Website: https://www.airgentic.com
• WordPress install guide: https://www.airgentic.com/integrations/wordpress
• Site Search: https://help.airgentic.com/help/site-search-website-integration