Botzio AI helps you add a helpful AI chatbot to your WordPress site without making visitors talk to a generic bot.
You control what Botzio knows: your business details, services, policies, support info, FAQs, and up to 3 selected WordPress pages or posts in the free version.
When a visitor asks a question, Botzio uses Smart Context Selection to focus on the most relevant saved knowledge before asking your chosen AI provider for an answer. That means fewer generic replies and more website-specific answers.
The plugin supports OpenAI, Gemini, and OpenRouter, so you can choose the AI provider and model that fits your setup.
Botzio AI is built for business owners, agencies, service providers, online stores, and site owners who want a practical support assistant that feels connected to their website.
What Botzio Helps You Do
- Answer common visitor questions from your own business info.
- Let Botzio learn from up to 3 selected WordPress pages or posts.
- Use safe default Answer Rules, and edit them when needed.
- Add starter questions visitors can tap when chat opens.
- Preview the chatbot before making it public.
- See what visitors are asking and spot missing answers.
- Find Knowledge Gap Suggestions based on recent visitor questions.
- Check AI provider errors in admin without showing ugly technical messages to visitors.
Free Features
-
AI provider support:
- OpenAI
- Gemini
- OpenRouter
-
Business Knowledge builder for offers, policies, support details, and FAQs
- Basic website knowledge sync for up to 3 selected WordPress pages or posts
- Smart Context Selection for more focused AI answers
- Knowledge readiness score and missing-info guidance
- Website-specific AI responses from saved knowledge
- Strong editable Answer Rules
- Local greeting handling for common greetings
- Chat bubble customization
- Custom opening message
- Starter questions visitors can tap
- Admin-only chatbot preview mode
- Admin-only AI error diagnostics
- Recent visitor question insights
- Knowledge Gap Suggestions from visitor questions
- Daily visitor message limits
- Adjustable AI temperature and response length
- Floating chatbot interface
- Multiple AI model support
Free vs Pro
Botzio AI Free gives you the foundation: AI connection, business knowledge, limited page/post sync, smart context selection, chatbot styling, starter questions, usage limits, and visitor insights.
Botzio AI Pro is for the bigger jobs: WooCommerce product answers, product recommendations, order lookup, lead capture, human handoff, conversation cart workflows, and expanded knowledge automation.
External services
Botzio AI connects to third-party AI services selected by the website administrator to generate chatbot responses and retrieve available AI models.
OpenRouter
OpenRouter is used to generate AI responses and retrieve available AI models.
Data sent:
* Administrator API key.
* Visitor chat messages.
* Custom system prompt.
* Manual website knowledge base configured by the administrator.
* Selected page/post text synced by the administrator.
* Selected AI model.
Data is sent:
* When a visitor sends a chatbot message.
* When the administrator tests the API connection.
* When the administrator refreshes the available model list.
Terms of Service:
https://openrouter.ai/terms
Privacy Policy:
https://openrouter.ai/privacy
OpenAI
OpenAI is used to generate AI responses and retrieve available AI models.
Data sent:
* Administrator API key.
* Visitor chat messages.
* Custom system prompt.
* Manual website knowledge base configured by the administrator.
* Selected page/post text synced by the administrator.
* Selected AI model.
Data is sent:
* When a visitor sends a chatbot message.
* When the administrator tests the API connection.
* When the administrator refreshes the available model list.
Terms of Use:
https://openai.com/policies/terms-of-use
Privacy Policy:
https://openai.com/policies/privacy-policy
Google Gemini
Google Gemini (Generative Language API) is used to generate AI responses and retrieve available AI models.
Data sent:
* Administrator API key.
* Visitor chat messages.
* Custom system prompt.
* Manual website knowledge base configured by the administrator.
* Selected page/post text synced by the administrator.
* Selected AI model.
Data is sent:
* When a visitor sends a chatbot message.
* When the administrator tests the API connection.
* When the administrator refreshes the available model list.
Gemini API Terms:
https://ai.google.dev/gemini-api/terms
Google Privacy Policy:
https://policies.google.com/privacy
License
This plugin is licensed under GPLv2 or later.
Screenshots
Frontend chatbot experience with a clean visitor-facing chat window.
Welcome setup guide that helps admins prepare knowledge, starter questions, design, and AI connection.
Main Botzio AI dashboard with connection, knowledge base, visitor chat, and launch progress status.
Business Knowledge tab for adding website details, syncing selected pages/posts, checking readiness, and managing FAQs, policies, and support information.
Chat Experience settings with a live admin preview of the chatbot style.
Visitor Insights analytics showing total questions, common topics, Knowledge Gap Suggestions, review opportunities, and AI readiness.
AI Connection setup with provider, API key, model selection, and verified connection status.