Connecting WooCommerce to customer service chatbots shouldn’t require exposing your entire store to complex webhook setups or granting full read/write API access.
Brightery Woo-Order-Api acts as a secure, read-only bridge. It provides two highly specific API endpoints tailored exactly to what chatbots need: order statuses and tracking links.
It is perfectly suited for developers building automated customer support flows on platforms like ManyChat, Chatfuel, Dialogflow, or custom AI agents.
Features
- Secure API Key Authentication: Easily generate an API key from the WordPress admin dashboard to ensure only your bot can access the data.
- Targeted Data: Exposes only the necessary data (order status, shipping dates, courier, tracking links) without leaking sensitive customer information.
- Search by Email or Phone: Allows bots to query a user’s purchase history using their contact information.
- Order Verification: The specific order endpoint requires the billing email to match the order ID, adding an extra layer of privacy.
API Endpoints
Base URL: https://your-site.com/wp-json/Brightery-api/v1
1. Get Specific Order (Ideal for “Where is my order?” flows)
* GET /order/{order_id}?email=customer@example.com
2. Get Customer Order History
* GET /orders/by-contact?phone=1234567890
* GET /orders/by-contact?email=customer@example.com
Authentication: All requests must include the header: X-Brightery-API-Key: YOUR_API_KEY