Nviti Chat Widget

The Nviti Chat Widget plugin seamlessly integrates the Nviti AI customer support solution into your WordPress website. Easily embed your chat widget by entering your unique Widget Key in the dedicated settings page found under the WordPress admin menu. Once configured, the plugin automatically adds the necessary script to your site’s footer, enabling your AI-powered chat support to assist your visitors instantly.

This plugin allows you to connect your WordPress site directly to the AI Assistants you’ve configured in your Nviti workspace, offering instant, intelligent support to your customers without needing to manually edit your theme’s code.

Key Features:
* Effortless Installation: Install the plugin directly from your WordPress dashboard.
* Simple Configuration: Only your Nviti Widget Key is needed to get started.
* Automatic Script Embedding: Automatically adds the chat widget script to your site’s footer.
* No Coding Required: Integrate the chat widget across your site without touching any code.

External Services

This plugin relies on the Nviti.ng API to function.

• Service: Nviti.ng API
• Usage: Loads the chat widget JavaScript code and processes chat interactions between your site visitors and your configured AI assistants.
• Data Sent:
  • The Widget Key is sent to identify which widget configuration to load.
  • Visitor messages and interactions within the chat widget are sent to Nviti servers for processing by the AI.
  • Visitor IP address and basic browser information may be transmitted as part of the standard HTTP request to fetch the script and communicate with the API.
• Terms and Privacy:
  • Terms of Service
  • Privacy Policy

Configuration

After activation, you need to connect the plugin to your specific Nviti Chat Widget using your unique Widget Key.

Step 1: Get Your Widget Key

1. Log in to your Nviti Dashboard.
2. Go to the Chat Widgets section.
3. Click on the Embed Code button (or icon) for the widget you want to use.
4. Locate the Widget Key field (usually below the main script code).
5. Click the Copy button to copy the key to your clipboard (e.g., widget_b30e056f2640a997382cd0c0e3fe3180).

Step 2: Enter Key in WordPress

1. In your WordPress Dashboard, go to Settings > Nviti Chat Widget.
2. You will see the Nviti Chat Widget Configuration screen.
3. Paste your copied key into the Widget Key field.
4. Click Save Settings.