Omnichannel inbox + AI to sell & support via WhatsApp, Instagram, Messenger, TikTok, email, voice and live chat.
DialogPay unifies WhatsApp, Instagram, Facebook Messenger, TikTok, Facebook and Instagram comments, email, voice calls and live chat in one inbox. Sync WooCommerce products, customers and orders so agents and your AI bot can answer questions, share product links, send order confirmations, shipping updates and abandoned-cart reminders. For checkout, share secure WooCommerce checkout links in chat; orders and updates appear in your WordPress admin. Use tags, assignments, templates and automation to respond faster and convert more.
Key Features
- Unified inbox: Manage WhatsApp, Instagram, Messenger, TikTok, email, voice & live chat in one place.
- AI Chatbot & Agent Handoff: AI bot answers FAQs, recommends products, and hands off seamlessly to live agents.
- Automated Customer Messages: Send abandoned cart reminders, COD confirmations, shipping updates, and post-purchase notifications.
- In-Chat Product Catalog & Ordering: View product catalog in chat and select items to create orders directly.
- WooCommerce Sync: Sync customers, orders, notes/tags, and conversation history to your WordPress admin.
- Social Comments to DMs: Auto-reply to Facebook and Instagram comments and move them into direct messages.
- Payment Gateway Pairing: Pairs with DialogPay Payment Gateway for WooCommerce to take payment inside the chat.
- HPOS Compatible: Fully compatible with WooCommerce High-Performance Order Storage.
Screenshots
DialogPay Settings - Authentication token and Webhook configuration.
Abandoned Carts - View abandoned customer carts and generate recovery links.
Order Tags - Custom tags column and manager within WooCommerce orders.