Help Scout integration for Easy Digital Downloads is a WordPress plugin that will show customer information right from your Help Scout dashboard.
Activating the plugin and configuring the integration will add the following information to your Help Scout dashboard:
- The name of the customer and link to the profile page in EDD
- All purchased “downloads”
- Orders with status and link to payment providers
If using the Software Licensing add-on, the following information is shown as well:
- License keys. Links to the site manager in Easy Digital Downloads.
- Active sites, with a link to deactivate the license for the given site.
- Links to purchase an upgrade directly
When using Easy Digital Downloads with Recurring Payments:
- Subscriptions and their status
How to install and configure
Have a look at the installation instructions.
Please note that Help Scout changed their App interface. This plugin uses custom legacy apps, which you can learn more about here.
More information
- Developers; follow or contribute to the plugin on GitHub
- Other WordPress plugins by Thomas Maier
Screenshots
Customer overview with Licenses area opened by default
Orders with status, links to the store and payment provider
Subscriptions with status and links to the store