BACK TO DIRECTORY





EngageBay Live Chat Support helps you connect with your website visitors instantly.
Add a powerful live chat widget to your WordPress site and provide real-time customer support to boost engagement and capture more leads.
π Why Businesses Use EngageBay Live Chat
- π¬ Communicate with visitors in real time
- π€οΈ Track the entire customer journey in one place
- π’ Send proactive messages to invite visitors to chat
- π Access detailed chat transcripts for insights
- π€ Build trust and enhance your brand reputation
- π₯ Provide agents with full customer information during chats
- β Collect customer feedback after each session
- π¨βπ©βπ§ Collaborate as a team for quick solutions
- π Measure performance with in-depth reports & analytics
- π€ Use the upcoming chatbot feature for automated engagement
π Key Features
- π₯οΈ Install the chat widget on unlimited websites at no extra cost
- π¨ Fully customize the chat widget to match your brand style
- β¨οΈ Create shortcuts for common replies to save time
- π Seamlessly transfer chats between agents
- π Track visitors as they browse your site for context-based support
- π§ Send chat transcripts via email once sessions end
Why Choose EngageBay Live Chat Support?
Unlike generic chat plugins, EngageBay combines live chat + CRM + helpdesk into a single powerful platform. That means every chat becomes a potential lead or support ticket automatically.
Screenshots

EngageBay Live Chat widget on a WordPress website.

Easy settings panel to connect your EngageBay account.

Real-time chat dashboard in EngageBay CRM.

Customize your chat widget design.
Plugin Details
Active Installs
100Total Downloads
10,729Version
1.1.5Requires WP
5.0Requires PHP
7.2Tested Up To
6.8.8Added
2019-10-31Last Updated
2025-09-11 4:37pm GMTRatings
5
3
4
0
3
0
2
0
1
0