Etaks Live Chat is a modern, lightweight, and privacy-friendly live chat plugin for WordPress. Connect directly with your website visitors, answer presale questions, and provide instant customer support without paying expensive monthly subscription fees to third-party services.
All chat messages and conversations are stored securely inside your own WordPress database. There are no external tracking scripts, no third-party cloud dependencies, and zero performance bloat.
Key Features
- Sleek Floating Chat Widget: Eye-catching floating action button with customizable pulsating animation and mobile-optimized sliding chat window.
- Real-Time Customer Conversations: Seamless back-and-forth messaging with dynamic typing indicators and optimistic message sending.
- Integrated Admin Chat Dashboard: Intuitive WordPress admin panel to review live inquiries, reply in real time, and archive resolved conversations.
- Date Filters & Search: Filter conversations by date or search historical chat sessions in seconds.
- Automated Welcome & Auto-Reply: Greet visitors automatically when they open the chat and request their contact details upon their first message.
- Complete Visual Customization: Easily adjust brand primary colors with live preview, upload custom widget icons and agent avatars via the WordPress Media Uploader.
- 11 Languages Built-in & RTL Support: Switch between English, Azerbaijani, Turkish, Russian, Uzbek, Spanish, French, Portuguese, Japanese, Chinese, and Arabic (with native right-to-left layout) directly from settings.
- System Health & Diagnostics: Built-in table inspector with a one-click database table repair tool.
Third-Party Services
This plugin provides an optional WhatsApp contact channel allowing website visitors to initiate a direct chat conversation via WhatsApp. When a visitor clicks the WhatsApp button, they are directed to https://api.whatsapp.com/ to open WhatsApp Web or the WhatsApp application. No personal data or visitor records are automatically transmitted to WhatsApp.
- WhatsApp Service: https://www.whatsapp.com/
- WhatsApp Terms of Service: https://www.whatsapp.com/legal/terms-of-service
- WhatsApp Privacy Policy: https://www.whatsapp.com/legal/privacy-policy
Screenshots
Floating chat button and customer conversation window on website frontend.
Admin conversation manager with date filtering, active/archived tabs, and live responses.
Customization settings page for branding colors, 11 languages, automated responses, and system health diagnostics.