All-in-one WordPress maintenance, support and client management platform for agencies – updates, backups, uptime, reports, support and more.
This plugin connects your WordPress installation to the Glow dashboard, where you can manage multiple WordPress websites from a single, centralized location.
Key Features:
* Multi-site management: Oversee all your websites from one dashboard.
* Efficient workflows: Streamline updates, backups, and other maintenance tasks across multiple sites.
* Safe updates with automatic rollback: Each plugin update creates a backup, runs a compatibility check, captures before and after screenshots, verifies the site is still healthy, and automatically restores the previous version if the update broke anything. Removes the fear of update-related downtime.
* Support your clients: Support tickets with chat-like UI and quick navigation
* Built-in backups and restore: Scheduled and manual backups with selective restore, plus optional off-site copies in Glow cloud storage.
* WordPress access management: See every account on every site, link each one to the person who uses it, create, change and remove accounts in bulk, give temporary access that ends on its own, and export an access evidence pack.
* Uptime monitoring: Monitor the Uptime of your clients’ websites.
* Client reports: Quickly create and send high quality reports that actually mean something to your client.
* Time tracking: Allocate an allotted amount of time to each client.
* Enhanced productivity: Focus on growing your business instead of repetitive maintenance.
External services
This plugin connects to the Glow API to enable client and site management features for WordPress agencies, including plugin updates, license validation, and single sign-on (SSO).
To provide these features, the plugin sends limited technical and authentication-related data from the WordPress site to the Glow API: when the plugin is activated (to register the site and report its installed plugin, theme, and WordPress core versions), and when actions such as connecting an account, performing updates or backups, or initiating single sign-on are triggered.
When the off-site backup option is enabled on your Glow plan, this plugin uploads your website’s backups (a compressed copy of the WordPress database and selected files) to Glow’s cloud storage, hosted on Amazon S3 in your chosen region (Europe or the United States). The database backup includes the data WordPress stores about your site and its users. Uploads happen only after you enable the option in the Glow dashboard and only while the site is connected to Glow. Backups are retained according to your plan and deleted when you disable the option. Glow: https://getglow.io, privacy policy: https://getglow.io/privacy.
Once a day, while the site is connected to Glow, the plugin sends Glow the list of WordPress user accounts on the site: for each account its username, display name, email address, roles, registration date and the time of its most recent login (which this plugin records, as WordPress does not). Glow receives the same list when the agency opens the site’s user list in the Glow dashboard. It is sent only when it has changed since the last send. Glow uses it to show the agency the accounts on the sites it manages, so it can review who has access, spot dormant accounts and manage accounts from the dashboard. It is not used for marketing and is not sold. When the agency manages accounts from Glow, Glow also sends the site the details of the account being created or changed (username, name, email address and role). Glow: https://getglow.io, privacy policy: https://getglow.io/privacy, terms of use: https://getglow.io/terms.
The plugin’s settings page embeds an introductory demo video hosted on Loom (https://www.loom.com) that shows how to use the Glow dashboard. No site data is sent to Loom; it only loads the embedded player.
This service is provided by “Glow”:
Terms of use: https://getglow.io/terms
Privacy policy: https://getglow.io/privacy
Screenshots
Manage WordPress updates, uptime, performance, and security across multiple websites from one dashboard
Generate professional client reports in seconds
Centralized timeline to track all site activities and changes
Built-in time tracking for agency client management
Integrated support ticket system for handling client requests