About Extend
Extend helps merchants generate revenue and protect customers from damage and loss through modern product and shipping protection solutions. No cost. Total profit. Win-win.
Extend Products
- Extend Product Protection: When a product fails or is damaged accidentally, Extend repairs or replaces it. Customers buy again, merchants boost revenue on plans and new purchases.
- Extend Shipping Protection: When a package is lost, stolen, or damaged, Extend refunds the customer and the merchant. Customers buy again, merchants boost revenue on plans and new purchases.
External services
Extend Protection For WooCommerce relies on the Extend API to send and receive contract information. It also uses the Extend SDK to render offers. The plugin communicates with the following services:
– Extend API: used to create and manage protection plans, contracts, claims, and upsell leads. In the plugin you will see the URL https://api.helloextend.com and https://api-demo.helloextend.com, which is the API endpoint for Extend’s API.
– Extend SDK: The plugin also uses Extend’s SDK via sdk.helloextend.com to render protection offers in the frontend.
– Extend Merchant Portal: is available for users to manage products, plans, contracts, claims, and upsell leads. It also provides enhanced reporting & dashboards: customer segmentation, catalog analysis, trends, and performance.
The plugin sends order information to the Extend API when the actions woocommerce_checkout_order_processed and woocommerce_order_status_completed are triggered to create a contract and send the customer an email with the contract details.
For more information on our terms of service and privacy policy, visit the links below:
– https://www.extend.com/terms
– https://www.extend.com/privacy
Screenshots
Kaley is our automated claims agent, who adjudicates 98% of claims adjudicated in second.
Sell protection plans online, in-store, and in-app.
Extend’s Merchant Portal enables self-service management for products, plans, contracts, claims, and upsell leads. Along with Enhanced reporting & dashboards: customer segmentation, catalog analysis, trends and performance.
Extend's settings page in wp-admin.