IMsupporting Live Chat & AI Chatbot
IMsupporting provides a live chat widget for WordPress that combines AI chatbot automation with human agent support. Visitors can chat in real time, and the AI handles common questions while routing complex conversations to your team.
Flow Widget setup video: https://www.youtube.com/watch?v=MmpP7DG9jqo
Key Features:
- Quick setup – install and start chatting in minutes
- AI chatbot handles FAQs, human agents handle complex conversations
- Mobile-responsive chat widget for desktop, tablet, and mobile
- Real-time messaging with website visitors
- Visitor monitoring and proactive chat
- Multi-language support
- WooCommerce compatible
- GDPR compliant
- Free trial available
Chat Widget & Design
- Fully customisable chat widget (colours, position, text)
- Mobile-responsive design
- Multiple widget styles
AI Chatbot Automation
- AI answers FAQs automatically
- 24/7 automated responses
- Seamless handoff to human agents
Agent Dashboard
- Manage all chats in one place
- Real-time notifications
- Chat history and transcripts
- Unlimited agents
- Team collaboration tools
Visitor Engagement
- Real-time visitor monitoring
- Proactive chat invitations
- Offline message capture
- Lead generation forms
Integrations & Compatibility
- WooCommerce ready
- Works with any WordPress theme
- Lightweight and fast loading
- GDPR compliant
- SSL secure
Use Cases
- Online Stores – Add live chat to WooCommerce product pages and checkout
- SaaS Businesses – Provide real-time product support
- Agencies – White label live chat for client websites
- Small Businesses – Affordable live chat for startups
- Support Teams – Manage support conversations in one dashboard
How It Works
IMsupporting combines AI chatbot technology with human agents:
- AI chatbot answers common questions automatically
- Live agents handle complex conversations
- Seamless handoff between AI and humans
- Unlimited conversations on the free trial
Links
Screenshots
Live Chat Widget - Beautiful, customisable live chat widget on your website
Agent Dashboard - Powerful live chat management dashboard for your support team
AI Chatbot Settings - Configure AI live chat automation and responses
Real-time Visitor Monitoring - See who's browsing and start proactive live chats
Mobile Live Chat - Full mobile support for live chat agents and visitors
Chat Analytics - Track live chat performance, response times, and conversions