
Masiou is an AI-powered chat widget that turns casual visitors into customers. It knows your product catalog, answers in 50+ languages automatically, and captures leads when visitors don’t convert.
What you get
- Product-aware AI answers — visitors get real product cards with photos, prices, and add-to-cart buttons, pulled live from your catalog.
- 50+ languages, auto-detected — a visitor writes in their own language, the widget replies in the same language. One widget, every market. No configuration.
- Transcripts & lead rescue — when a visitor leaves an email or phone number in chat, you get an instant alert so no lead slips away.
- Monthly performance reports delivered straight to your inbox.
- Zero coding — install the plugin, paste your Client ID, save. The widget is live.
- Fast & lightweight — the script loads asynchronously with
deferand usespreconnectfor the bundle host. No layout shift (zero CLS impact).
How it works
- Sign up at masiou.com — every account starts with a free 7-day trial.
- Install this plugin on your WordPress site.
- In Settings → Masiou Chat, paste your Client ID (found on your dashboard at masiou.com/my-account/dashboard/).
- Save — the chat widget appears in the bottom-right of every page.
Compatible with
- WooCommerce, Easy Digital Downloads, and other store plugins
- WP Rocket, W3 Total Cache, and other caching plugins
- Any theme — the widget renders in a top-layer overlay, so it never fights your CSS
External services
This plugin loads a JavaScript bundle and connects to chat.masiou.com, hosted by Masiou on EU servers.
- What is sent: the visitor’s chat messages, your Client ID, and standard browser metadata (page URL, language).
- What is stored: conversations and captured leads are stored on EU servers for 30 days.
- GDPR: a DPA is available on request. Full privacy details at masiou.com/privacy.
- Terms of Service: masiou.com/terms.
The widget bundle is loaded from: https://chat.masiou.com/widget.bundle.js
Pricing
Plans for e-shops start at €59/month. A dedicated plan for service businesses (no product catalog) starts at €19/month. Every plan includes a generous AI conversation allowance with no per-message fees.
Every new account gets a 7-day free trial — €0 today, first charge on day 8, cancel anytime. Annual billing includes 2 months free and a waived setup fee. Full pricing at masiou.com/pricing.