Stop fake COD orders and fraud with SMS OTP verification, risk scoring, and smart protection for your WooCommerce store.
🚀 Key Features to Protect Your Store
- SMS OTP Verification for COD Orders: Mandate SMS OTP verification for customers choosing Cash on Delivery. Verify their phone numbers before the order is confirmed to eliminate fake COD orders.
- Dynamic COD Fees & Extra Charges: Easily add extra fees for COD payment methods to cover your shipping risks. Choose between flat rates or percentage-based COD fees.
- Advanced Blacklist Management (PRO): Block notorious fraudsters by blacklisting specific phone numbers and email addresses. Prevent them from ever placing a fake order again.
- Smart COD Restrictions (PRO): Restrict Cash on Delivery based on Minimum Cart Value and Maximum Cart Value to protect high-ticket items from COD fraud.
- Multiple SMS Gateway Integrations: Natively supports popular SMS gateways including Twilio, while PRO users get access to MSG91 and Fast2SMS.
- Detailed Logging & Analytics: Track OTP verification statuses and fraud attempts directly from your WooCommerce dashboard.
🛡️ Why Choose Multiaddons Anti Fraud?
- Reduce RTO (Return to Origin) Costs: Stop shipping products to fake addresses and unverified phone numbers.
- Automated Fake Order Protection: Don’t waste time manually calling customers. Let the OTP verification system handle it securely.
- Increase Prepaid Conversions: By applying COD fees and restricting COD for certain cart values, you naturally encourage customers to choose prepaid methods.
🌟 Go PRO for Ultimate Fraud Protection
The free version provides essential OTP verification via Twilio and basic COD fees. Upgrade to Multiaddons Anti Fraud PRO to unlock:
– Advanced Blacklist Management (Emails & Phone Numbers)
– Minimum & Maximum Cart Value Restrictions for COD
– Premium SMS Gateways (MSG91, Fast2SMS)
– Taxable COD Fees
– Customizable OTP Message Templates
– Advanced Debug Logging
External Services
This plugin connects to external SMS Gateway APIs (Twilio, MSG91, and Fast2SMS) to send OTP (One-Time Password) messages to your customers for order verification.
It sends the customer’s destination phone number and the generated OTP text message over a secure API connection every time a customer attempts to place a Cash on Delivery (COD) order, in order to verify their identity. No other personal data is transmitted.
These services are provided by the following third-party companies:
– Twilio: Terms of Service | Privacy Policy
– MSG91: Terms of Service | Privacy Policy
– Fast2SMS: Terms of Service | Privacy Policy
Screenshots
Admin Dashboard - General settings and test mode
OTP Settings - Configure SMS verification length and expiry
COD Fees - Apply flat or percentage fees to Cash on Delivery
Restrictions (PRO) - Limit COD by cart value
SMS Gateways - Integrate Twilio, MSG91, and Fast2SMS
Blacklist (PRO) - Block fake emails and phone numbers
