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MyLiveChat – Free Live Chat & AI Chatbot

by mylivechat - free Live Chat Software for WordPress

4.4
(27 ratings)

MyLiveChat adds a live chat widget to your WordPress site. Visitors click the chat button and reach you directly; you answer from a browser, desktop app or mobile app.

The plugin stores your MyLiveChat Site ID and outputs the chat code on your pages. Chat itself runs on MyLiveChat’s servers, so there is nothing to host and nothing to keep patched.

What you get

  • Live chat on every page, or only the pages you choose
  • Visitor monitoring – see who is on the site, which page, and where they came from
  • Proactive chat invitations by page, time on page or scroll depth
  • An optional AI assistant trained on your own content, with handoff to a human
  • Transcripts and offline messages for anything that arrives out of hours

Pricing

One agent is free forever, with unlimited chats and unlimited websites. Paid plans start at $15 per month and add seats, remove the “Powered by MyLiveChat” badge, and allow a custom chat icon and header. The AI assistant is an optional add-on.

External service

This plugin is a client for the MyLiveChat hosted service at https://www.mylivechat.com. Activating the widget loads a script from mylivechat.com and, once a chat starts, from the MyLiveChat subdomain assigned to your account. Chat messages and the visitor context shown to your agents are processed by that service.

  • Terms of service: https://www.mylivechat.com/terms.aspx
  • Privacy policy: https://www.mylivechat.com/privacy.aspx

An account is required. You can create one from the plugin’s settings screen or at https://www.mylivechat.com/register.aspx

Screenshots

The chat widget open on a live site - a visitor can ask a question, browse your help articles, or reach a person.

The chat widget open on a live site - a visitor can ask a question, browse your help articles, or reach a person.

A real conversation, in your own colours - read receipts, agent photo and timestamps included.

A real conversation, in your own colours - read receipts, agent photo and timestamps included.

The agent console: incoming chats queue on the left, you answer on the right.

The agent console: incoming chats queue on the left, you answer on the right.

Built-in help centre: your own articles, searchable from inside the widget.

Built-in help centre: your own articles, searchable from inside the widget.

On a phone: the pre-chat form with AI-suggested questions - a human can join at any point.

On a phone: the pre-chat form with AI-suggested questions - a human can join at any point.

The launcher waits quietly in the corner until a visitor needs it.

The launcher waits quietly in the corner until a visitor needs it.

Plugin Details

Active Installs
900
Total Downloads
89,035
Version
2.1.6
Requires WP
5.0
Requires PHP
7.4
Tested Up To
7.1
Added
2011-10-16
Last Updated
2026-09-14 6:31am GMT

Ratings

5
22
4
0
3
2
2
1
1
2