AI-powered live chat your customers will love.
Automate up to 90% of your support across channels while reducing support costs by 30%. Deliver human-like, personalized support anytime and every time with AI-powered chatbots. Enable 24/7 self-service for your customers.
Nextiva customers use Live Chat for:
Lead Capture & Demand Generation: Bots can converse with visitors, understand interests, interact like a human, and hand off to a human when necessary.
Sales & Service Automation: Chat can recognize customer intent and automatically route to sales/service/success teams. Bots can even create leads while your team sleeps.
Appointment Scheduling: Chat allows users to independently schedule a sales or service appointment.
Handle FAQ’s: Most live chat inquiries are simple. Answer most frequently asked questions such as:
“What are your hours?”
“How can I book an appointment?”
“When will my package arrive?”
Nextiva Live Chat can be added 30 seconds or less. Get started today!
Nextiva Live Chat
Easily add AI-powered live chat to your website
Deliver Faster Support
Reduce Support Workload
Increase Customer Satisfaction
Screenshots
Admin Screen with configuration option