Nimavo Chat

Nimavo Chat adds the Nimavo live chat widget to your WordPress site. Connect your site with a Site Key from your Nimavo dashboard and start chatting with visitors in minutes.

This plugin is a free connector. The chat service runs on Nimavo. You need a Nimavo account to use the widget.

Features

• Live chat widget embedded on every public page
• Working hours and offline message support (configured in Nimavo)
• SMS follow-up links for returning conversations (Nimavo service)
• Per-site widget appearance overrides (color, shape, icon, animation, position)
• Optional WooCommerce integration: identify logged-in customers and show order stats to operators (with Secret Key)

WooCommerce (optional)

If WooCommerce is active and you add a Secret Key from Nimavo, logged-in customers can be identified securely in chat. Operators may see order count and total spent alongside the conversation.

External services

This plugin connects to Nimavo (https://nimavo.ir) to provide live chat functionality.

What is sent and when:

• Site Key — included in the widget script tag on public pages so the widget loads for your site.
• Widget script — browsers load https://nimavo.ir/widget/v1.js and communicate with https://nimavo.ir/api/widget.
• Visitor chat data — messages and session data submitted through the widget are processed by Nimavo (subject to Nimavo terms and privacy policy).
• Logged-in user context (optional) — when a Secret Key is saved and a user is logged in, the plugin outputs a JSON block with: user ID, HMAC user hash, display name, email, phone (from user meta / WooCommerce billing), platform label, order count, and total spent. This helps operators recognize customers in chat.

Links:

• Service: https://nimavo.ir
• Terms / privacy: see https://nimavo.ir for current policies.

No data is sent to Nimavo until you configure a Site Key and publish pages with the widget.