Pircel is your all-in-one delivery management solution. Enhance your e-commerce experience and streamline order-delivery flow.
Configuration
- From the WordPress admin sidebar, navigate to Settings > Pircel.
- Fill the settings in the General tab as instructed by Pircel.
External Services
This plugin connects the store to Pircel’s own service. If the merchant turns on error reports, it also reports its errors to Sentry, and if Pircel sets up alerts, it emails Pircel through Mailgun.
Pircel API
The plugin is the store’s connection to Pircel, which prices delivery at checkout, books shipments with carriers and tracks them. It calls the API URL set in the plugin’s settings, over HTTPS only (plain HTTP is allowed to a local development host). It sends:
– When the store connects to Pircel: the store’s web address, the plugin version, and the WooCommerce REST API key the plugin creates for Pircel.
– At checkout, each time the delivery destination, the cart or the payment method changes: the destination’s country, region, city and postcode; the cart’s products (title, description, SKU, price, quantity, weight, dimensions, categories and customs codes); the cart’s totals; and the payment method. No name, street, phone, email or order note.
– When an order is placed or paid: the order’s id, the recipient’s name, street, phone and email, the customer’s order note, the details given for a Recipient Logistics delivery, the chosen shipping rate, the payment method, the order’s totals, and how the order was placed.
– After that: refunds and edits that change what the courier collects, and requests for each shipment’s status and tracking numbers.
– When WooCommerce erases an order’s personal data: a request to erase that order’s shipment data, with the customer’s email and phone.
Pircel: Terms of Service and Privacy Policy
Sentry error reporting
Off by default. Only when the merchant turns on “Send Error Reports” in the plugin’s settings does the plugin report, on a production site, its own errors and checkouts where it could not show or price shipping rates to Sentry, which Pircel uses to find and fix faults. A report holds only:
– The error message and stack trace, with file paths inside the WordPress install.
– The plugin, WordPress, WooCommerce and PHP versions, the server’s operating system, the store’s currency, tax and shipping settings and active payment methods, and the shop’s name or a tag Pircel sets.
– The page’s address without its query string, and what kind of request it was (method, AJAX, cron, cart or checkout page).
– For an order: its id, status, totals, currency, payment and shipping method, how it was created and its item count.
– For a shipment: its id, carrier, service, status and cost.
– For a checkout without rates: the cart’s total and item count, the destination country, the payment method, the theme and shipping-related plugins, and how the rates section looked on the page.
A report never holds an IP address, browser user agent, request headers, query string, referrer, form field, user or customer id, or anyone’s name, address, email or phone.
Sentry is provided by Functional Software, Inc.: Terms of Service and Privacy Policy
Mailgun alert emails
Off unless Pircel sets up alerts in the plugin’s operations settings or in wp-config.php. The plugin then emails Pircel through Mailgun’s API when an order’s shipment is stuck, missing or could not be created. The email holds the order’s id, status and dates, the reason, and the order’s diagnostics, which include its billing and shipping addresses and contact details.
Mailgun is provided by Mailgun Technologies, Inc.: Terms of Service and Privacy Policy
Additional Information
For any questions and support, please e-mail us at info@pircel.com