R2C is an AI concierge that talks with your site’s visitors, answers
product questions from your own FAQ knowledge base, and helps them
through checkout. This plugin adds a one-line embed of the R2C widget to
every page of your WordPress site, with no theme editing required.
This plugin is a thin client for the R2C service. Settings you change
here are sent to your R2C account and applied there; the plugin itself
does not store or process your visitors’ conversations. Day-to-day
operation — registering FAQ content, reviewing conversations, managing
your plan — happens in the R2C dashboard, linked from this plugin’s
settings screen once connected.
Source code: https://github.com/milechy/r2c-wordpress-plugin
External Services
This plugin communicates with api.r2c.biz, the R2C API, to connect your
site, read and save widget display settings, and load the chat widget
script. No request is sent until you explicitly connect the plugin from
the settings screen.
- Connecting: sends your email address, your site’s URL, name, and
language, and your WordPress/plugin versions, so R2C can create or match
your account
and verify you control this site. - Opening the settings screen (once connected): fetches your widget’s
current display settings — position, offset, brand color, and the list
of pages/post types where the widget is hidden — from R2C, so the
screen never shows stale values. - Saving a change: sends only the fields you changed back to R2C.
-
Every front-end page view (once connected): loads
https://api.r2c.biz/widget/{your-tenant-id}.js, R2C’s own script that
renders the chat bubble and generates AI responses to your visitors’
questions. That script’s traffic goes to R2C’s own AI providers
(OpenAI, Groq, and Google Gemini) and, for the optional voice/avatar
feature, LiveKit — not to this plugin. -
R2C Terms of Service: https://r2c.biz/legal/terms.html
- R2C Privacy Policy: https://r2c.biz/legal/privacy.html