SimpleSupport connects your WordPress site to your SimpleSupport helpdesk. Once you enter your publishable key, you get:
- Support widget — a floating chat/ticket button on every page (or embed it anywhere with
[simplesupport]) - Live stats — at-a-glance counts of open, in-progress and waiting tickets right inside wp-admin
- One-click dashboard — jump straight to the full SimpleSupport dashboard to read and reply
No coding required. Works on any WordPress theme.
Free plan included — sign up at simplesupport.uk and get your publishable key in seconds.
Features
- Floating support widget injected automatically into your site footer
- Configurable position (bottom-right / bottom-left) and brand colour
- Shortcode
[simplesupport]to embed the widget on a specific page only - At-a-glance ticket counts (open / in-progress / waiting / total) in wp-admin
- Links directly into your SimpleSupport dashboard for full ticket management
External Services
This plugin connects to the SimpleSupport API (app.simplesupport.uk) to:
- Load the support widget on your site’s frontend
- Display aggregate ticket counts in wp-admin
Data sent includes: your publishable key (for authentication) and ticket content entered by your site visitors. No data is sent until you configure a publishable key.
- Service: SimpleSupport — https://simplesupport.uk
- Privacy policy: https://simplesupport.uk/privacy
- Terms of service: https://simplesupport.uk/terms
Screenshots
The SimpleSupport settings screen — paste your publishable key and choose the widget position and brand colour.
At-a-glance ticket counts (open, in progress, waiting, total) right inside wp-admin.
The support widget on the front end of your site.
Full ticket management in the SimpleSupport dashboard — where "Open full dashboard" takes you.