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Smart Order Notes by Crafely is a simple yet powerful WooCommerce extension that helps store admins save time by using reusable order note templates.
No more typing the same messages again and againβjust select a template and insert it instantly.
π Features
- Reusable Templates β Create and manage unlimited note templates.
- One-Click Insert β Quickly add notes to any WooCommerce order.
- Private or Customer Notes β Choose whether a note is internal or sent to the customer.
- Preview Before Adding β See template content before inserting.
- Smart Note Type β Automatically applies the right type (private or customer).
- Clean & Lightweight β Simple interface that blends with WooCommerce.
- HPOS Ready β Fully compatible with WooCommerce High-Performance Order Storage.
- Access Control β Works with WooCommerce roles and permissions.
- Translation Ready β Easily translate into any language.
π₯ Who Is It For?
- Store Owners & Managers β Speed up order processing.
- Support Teams β Keep customer communication consistent.
- Busy Shops β Save hours when handling large volumes of orders.
- Multi-Admin Stores β Ensure all staff use approved note wording.
π¦ Included Templates
The plugin comes with 12 ready-made templates, such as:
- Order Shipped (Customer)
- Payment Received (Private)
- Order Delayed (Customer)
- Refund Processed (Customer)
- Customer Contacted (Private)
- Order Completed (Customer)
β¦and more.
You can use these as-is or customize them to fit your storeβs tone.
π How It Works
- Create Templates β Go to WooCommerce > Order Notes and add your templates.
- Set Note Type β Choose Private (internal only) or Customer (sends email).
- Apply to Orders β Select a template when viewing any WooCommerce order.
- Insert with One Click β The note is added instantly, ready to save or send.
Screenshots

Template Management - Clean interface for creating and managing note templates

Order Integration - Template selector appears in order sidebar for quick access
Plugin Details
Active Installs
0Total Downloads
343Version
1.0.0Requires WP
5.0Requires PHP
7.4Tested Up To
6.8.8Added
2025-08-21Last Updated
2025-08-21 4:43pm GMTRatings
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