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CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout

by CRM Perks

4.4
(7 ratings)

Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork Desk in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at crmperks.com

Supported Ticket Systems

Key Features

  • Display all tickets related to a user in table form.
  • You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.
  • You can prevent spams by enabling Google reCaptcha before submitting a ticket.
  • Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.
  • Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.

Premium Version.

Following features are available in Premium version only.WordPress HelpDesk Integration Pro.

  • Phone Number field
  • File Attachments
  • Custom Fields
  • Ticket Tags

Screenshots

Tickets Table.

Tickets Table.

Create Ticket.

Create Ticket.

View Ticket.

View Ticket.

Help Scout APP.

Help Scout APP.

Ticket System Settings.

Ticket System Settings.

Plugin Details

Active Installs
40
Total Downloads
6,467
Version
1.1.8
Requires WP
3.8
Requires PHP
5.3
Tested Up To
6.9.7
Added
2018-08-18
Last Updated
2025-12-15 4:13pm GMT

Ratings

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