Synaplan AI Support Chat

Synaplan AI Support Chat transforms your WordPress website with intelligent AI-powered customer support. This plugin provides a seamless wizard-based setup that creates a fully functional AI chat assistant in minutes.

Key Features

• Easy Setup Wizard – Step-by-step configuration process
• AI-Powered Chat – Intelligent responses using advanced AI models
• Knowledge Base Integration – Upload documents (PDF, DOCX) to enhance AI knowledge
• Customizable Widget – Adjust colors, position, and behavior to match your brand
• Mobile Optimized – Responsive design for all devices
• Secure – WordPress site verification and encrypted communication
• No Email Confirmation – Instant activation for WordPress users
• File Search – AI can search uploaded documents to answer questions

How It Works

1. Install & Activate the plugin
2. Run the Setup Wizard – Enter your email and create a password
3. Configure Widget – Choose colors, position, and welcome message
4. Upload Documents (Optional) – Add PDFs or DOCX files for AI to reference
5. Done! – Your AI chat widget is now live on your site

Perfect For

• Customer Support – Answer common questions automatically
• Sales Assistance – Help visitors find products and information
• Knowledge Base – Provide instant access to documentation
• Technical Support – Guide users through troubleshooting
• Lead Generation – Engage visitors and collect inquiries

Advanced Features

• Full Dashboard Access – Manage everything at app.synaplan.com
• API Key Management – Click-to-reveal secure API key in WordPress admin
• File Manager – Organize and manage your knowledge base documents
• Prompt Customization – Define AI behavior and personality
• Multiple Languages – Support for 12+ languages
• Analytics – Track conversations and performance

Additional Information

Requirements

• WordPress 5.0 or higher
• PHP 7.3 or higher (compatible with PHP 7.3, 7.4, 8.0, 8.1, 8.2, 8.3+)
• HTTPS enabled (recommended)

Support

• Email: support@synaplan.com
• Website: https://www.synaplan.com
• Dashboard: https://app.synaplan.com

Privacy

This plugin connects to Synaplan’s external API (app.synaplan.com) to provide AI chat functionality. When you use this plugin:

• User conversations are sent to Synaplan servers for AI processing
• Uploaded documents are stored and processed on Synaplan servers
• WordPress site verification tokens are exchanged during setup
• No personal data is collected without user consent
• View our privacy policy at https://www.synaplan.com/privacy

Credits

Developed by metadist GmbH for Synaplan – AI-powered business solutions.