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System Ticket Support

by g5theme

5.0
(2 ratings)

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Full features needed for a private ticket system, setting and use in some minutes. Use for unlimited product, categories or supporter. Already pre-template, realtime report…etc.
Free for all.

Demo Sandbox

Video Overview System Ticket Support

Video How to use the Ticket for customers

Features

  • Create ticket easy by input some fields
  • Submit ticket on Front-End and register account at the same time
  • Get notification via email when have new reply
  • Already define automatic template response email, template tickets
  • Already manager users
  • Management categories, products
  • Management all tickets
  • Realtime report
  • Can use for many support as you want, they are the same role
  • Feedback customers – after ticket closed, system automatic send an email to user to get feedback about supporter.
  • Supporter can create owner template
  • Can predefine mail template – which use to send to customers.
  • Current notes – Private note save processing ticket, what need to do, or…etc

Screenshots

Submit Ticket System Options: Basic Settings.

Submit Ticket System Options: Basic Settings.

Submit Ticket System Options: Footer Settings.

Submit Ticket System Options: Footer Settings.

Submit Ticket System Options: Register Settings.

Submit Ticket System Options: Register Settings.

Register user from Front-End

Register user from Front-End

Create ticket from Front-End

Create ticket from Front-End

Response ticket from BackEnd(Admin/Supporter/Leader)

Response ticket from BackEnd(Admin/Supporter/Leader)

Realtime report from BackEnd

Realtime report from BackEnd

Customers management

Customers management

Supporter management

Supporter management

Manage Ticket Template(Admin/Supporter/Leader)

Manage Ticket Template(Admin/Supporter/Leader)

Predefine Mail Template(Admin)

Predefine Mail Template(Admin)

My profile of user management

My profile of user management

Listing tickets

Listing tickets

Plugin Details

Active Installs
10
Total Downloads
6,425
Version
1.0.0
Requires WP
4.5
Requires PHP
Tested Up To
5.3.23
Added
2020-03-25
Last Updated
2020-03-28 3:19am GMT

Ratings

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2
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1
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