TechPad – Automated Order Notifications & Cart Recovery for WooCommerce

Connect your WooCommerce store to The Tech Pad — the WhatsApp team workspace —
and automate the messages your customers actually want:

• Order confirmation — the moment payment completes, on WhatsApp.
• Shipped with tracking — works with the official Shipment Tracking plugin, Aftership, and other
  common tracking plugins (tracking link included when available).
• Order cancelled / refunded — keep the customer informed automatically.
• Abandoned-cart recovery — when a shopper leaves items in their cart, they get a WhatsApp message
  with a link that restores their cart and sends them back to checkout. Delays, quiet hours and
  frequency caps are all controlled from your The Tech Pad dashboard.
• Reports — recovery rate, revenue recovered, delivery/read status, failures — all inside the
  The Tech Pad dashboard (Integrations → WooCommerce).

How it works

1. Install and activate this plugin (WooCommerce must be active — WordPress 6.5+ will ask you to
   activate WooCommerce first if it is not).
2. In The Tech Pad (thetechpad.com/wa → Integrations → WooCommerce tab) click Request install code.
3. Paste the 8-character code in WooCommerce → The Tech Pad and click Connect store.
4. Configure which messages to send (and which WhatsApp templates to use) in the dashboard, under
   Integrations → WooCommerce → Templates.

No developer required. The plugin uses its own secure, signed channel to The Tech Pad — your
WooCommerce API keys are never required, and if you opt in to live order status they are encrypted
server-side, never stored on your site.

External services

This plugin connects your store to The Tech Pad (thetechpad.com), the WhatsApp messaging
workspace that actually sends the messages. The connection is required: the plugin itself has no
built-in messaging capability, and messages are sent from your own The Tech Pad workspace WhatsApp
number.

• What the service is used for: order notifications and abandoned-cart recovery messages are
  composed and sent from your workspace (dashboard → Integrations → WooCommerce), and settings such
  as recovery delay, quiet hours and template mapping are synced from the dashboard to the plugin.
• What data is sent, and when:
  • On connect: the one-time install code, your site URL and site name.
  • On each order event (paid, shipped, cancelled, refunded): order id, totals and currency, line
    items, the customer’s billing name, phone and email, shipping country, and the tracking
    number/link when your tracking plugin provides one.
  • On cart abandonment: the visitor’s cart contents and total, plus the billing phone/email they
    entered at checkout — used only to send that visitor their recovery message.
  • Hourly heartbeat: site URL and timezone.
  • Connection check: The Tech Pad may request the read-only status endpoint on your site
    (/wp-json/techpad/v1/status) to confirm the connection is alive and to send any messages
    waiting in the queue. It returns only this plugin’s version, your site URL and whether the store
    is connected — never customer, order or credential data.
  • Live order status (only if you enable it): your WooCommerce REST API consumer key and secret are
    sent once and stored encrypted on The Tech Pad’s servers — never on your site.
  • When a message contains a tracking link, the link opens the carrier’s public tracking page
    (for example India Post, Delhivery, FedEx or UPS); the tracking number is part of that link.
• How it is protected: every request goes over HTTPS and is signed with a per-store secret.
  The Tech Pad’s Terms of Service and
  Privacy Policy apply to this service.