ThemeVix Direct Chat Button — WooCommerce WhatsApp Chat

ThemeVix Direct Chat Button helps WooCommerce stores and WordPress sites add a professional WhatsApp chat button so customers can contact you in one click. Messages can include product name, price, URL, cart details, and more — perfect for WhatsApp product enquiry, order questions, and customer support.

This plugin is not affiliated with, endorsed by, or sponsored by WhatsApp LLC or Meta Platforms, Inc. WhatsApp is a trademark of WhatsApp LLC.

Why store owners use it

• WhatsApp click to chat on product, cart, checkout, and shop pages
• Pre-filled WhatsApp messages with dynamic placeholders
• WooCommerce WhatsApp integration for product, cart, checkout, and archive loops
• Click analytics dashboard with KPIs, charts, and CSV export
• Google Analytics 4 (GA4) event tracking for button clicks
• Gutenberg block, Elementor widget, and [tv_direct_chat] shortcode
• GDPR consent and optional privacy notice
• Works on any WordPress site — even without WooCommerce (shortcode, block, floating button)

WooCommerce WhatsApp button

When WooCommerce is active, show a WooCommerce chat button on:

• Single product pages (multiple positions: before/after add to cart, after summary, after meta)
• Cart page (classic and block cart)
• Checkout page (classic and block checkout)
• Shop and product archive loops (optional)

Hide the button on selected products or categories. Override phone number or message per product in the WooCommerce product editor.

WhatsApp messaging features

• Two WhatsApp numbers with primary, alternate, or random routing
• Separate messages for product, cart, checkout, and shop/archive pages
• Up to 3 quick-reply template buttons on product pages
• Optional welcome message and business hours label
• Message placeholders for product and cart data (see below)

Button design

• Styles: rounded, pill, square, outline
• Sizes: small, medium, large
• Custom button and text colors
• Animations: bounce, pulse, shake, heartbeat
• Hover effects: darken, lighten, glow
• Custom CSS field
• RTL layout support
• Show or hide on mobile and desktop

Floating WhatsApp button

Add a simple site-wide WhatsApp floating button (bottom-left or bottom-right) with an optional tooltip label. When the Pro add-on’s advanced floating widget is active, the free floating button is replaced automatically.

Analytics & GA4

Click analytics (built in):

• Admin dashboard under TV Direct Chat → Analytics
• Overview with KPIs: total clicks, daily average, all-time clicks, this month
• Period filters: 7, 30, 90, or 365 days
• Breakdowns by page type, device, button type, and top products
• Daily click trend chart
• CSV export
• Optional anonymous click tracking (page type, device, button type, product ID — no IP addresses)

Google Analytics 4:

• Configure under Settings → Google Analytics
• Send custom WhatsApp click events to your GA4 property
• Measurement ID, custom event name, product/page parameters
• Debug mode for browser console testing

When the optional Pro add-on is active, its analytics and GA4 settings take over and the free analytics menu is hidden.

Tools & setup

• Click-to-chat link generator with copy button
• Basic QR code preview in admin (for testing your chat link)
• JSON settings import/export
• 3-step setup wizard after activation (phone, display options, finish)

Blocks, shortcodes & Elementor

• Gutenberg block: search for Chat Button in the block inserter (directchat/chat-button)
• Elementor widget: WhatsApp Chat Button
• Shortcode: [tv_direct_chat] (alias: [directchat_button])

Shortcode attributes: phone, text, message, style, color, text_color, size, icon, newtab, class

Privacy & GDPR

• Optional GDPR consent checkbox before chat links open
• Optional privacy notice under the button with policy URL
• Click analytics stores anonymous event data only (no IP addresses)
• Suggested privacy policy text included for WordPress Privacy Policy guide

Optional Pro add-on

A separate premium add-on (sold on ThemeVix.com, not WordPress.org) adds multi-agent routing, advanced floating widget, lead capture, display rules, scheduling, WooCommerce automation, AI chatbot, and more. The free plugin works fully on its own.

Message placeholders

Available in message fields and templates:

• {product_name} — Product name
• {product_price} — Product price (formatted)
• {product_url} — Product permalink
• {shop_name} — Site name
• {product_sku} — Product SKU
• {variation} — Selected variation attributes (variable products; updated via storefront JavaScript)
• {quantity} — Selected quantity (variable products; updated via storefront JavaScript)
• {cart_total} — Cart total (cart/checkout messages)
• {cart_count} — Number of items in cart

Shortcode examples

Basic:

[tv_direct_chat]

With custom attributes:

[tv_direct_chat phone="+1234567890" text="Chat on WhatsApp" message="Hi, I need help!"]

External Services

This plugin connects to external services only when a feature that requires them is used.

WhatsApp (wa.me) — required for chat links

When a visitor clicks a WhatsApp button, their browser opens a URL like:

https://wa.me/<phone_number>?text=<pre-filled_message>

The phone number comes from your plugin settings. The message may include product name, price, URL, shop name, SKU, cart total, and related store data from your own site. Data is sent only when the visitor clicks the button.

• Service: WhatsApp
• Terms: WhatsApp Terms of Service
• Privacy: WhatsApp Privacy Policy

Google Analytics 4 — optional

When GA4 tracking is enabled in Settings → Google Analytics, the plugin loads Google Tag (googletagmanager.com/gtag/js) and sends custom click events to your GA4 property using the Measurement ID you provide. Events may include page type, page URL, and product data depending on your settings.

• Service: Google Analytics
• Terms: Google Terms of Service
• Privacy: Google Privacy Policy

QR Server — optional, admin only

The Tools tab displays a QR code preview of your chat link using api.qrserver.com. This request is made only in the WordPress admin when viewing the QR preview, not on the public storefront.

• Service: QR Server API
• Privacy: Refer to the QR Server / goQR website for their privacy terms.

Privacy Policy Suggestions

This plugin can store:

• Plugin settings in the WordPress options table
• Anonymous click analytics in a custom database table (directchat_clicks) when tracking is enabled — page type, device type, button type, and optional product ID. No IP addresses.
• GA4 event data is processed by Google when GA4 integration is enabled