AI Chatbot & Live Chat – WebChatAgent

A free WordPress chatbot plugin that turns your own content into a 24/7 AI support assistant. WebChatAgent answers questions from your website and documents, captures leads, books appointments and lets your team take over conversations in live chat.

Install the plugin, click Connect with WebChatAgent, log in or create a free account, and the chat is live. The chatbot reads your website by itself, so there is nothing to copy, no code and no model API key.

More than a generic chat bubble: WebChatAgent combines grounded AI answers, human takeover and conversion tools in one WordPress-ready workflow.

• Free to install and run – The plugin and the free plan cost nothing; paid plans add higher limits and advanced integrations
• Answers from your content – Train the AI on website pages, PDFs, Word files, spreadsheets, Notion or Confluence
• AI chatbot + human live chat – Automate routine questions and take over any conversation when a person is needed
• Lead capture and bookings – Collect contact details, qualify enquiries and book appointments inside the chat
• Built for WordPress – Use the floating widget, shortcode or native Gutenberg block
• Privacy-focused controls – Anonymized IP storage, configurable retention settings, a DPA and documented provider choices help support GDPR requirements

A free WebChatAgent account is required. The AI, conversations and widget settings are managed in the WebChatAgent dashboard; this WordPress plugin connects your site, switches the chat on or off and provides the embed options.

Set up in three steps

1. Activate the plugin. WordPress opens the WebChatAgent screen.
2. Click Connect with WebChatAgent and log in or create a free account. A new chatbot is created for your site and starts reading your pages.
3. You land back in WordPress and the chat is live. Adjust answers and design in the WebChatAgent dashboard whenever you like.

Built specifically for WordPress

• No-code floating widget – Add the chatbot across your site without editing theme files
• Native Gutenberg block – Place an inline chat directly inside a page or post
• Shortcode support – Use [webchatagent_inline] in the Classic Editor, page builders and text widgets
• Per-embed Chatbot ID – Override the default bot for individual pages or campaigns
• Connection check – The WordPress screen shows whether the chat is live and what to fix if it is not
• Efficient loading – Inline widget assets load only on pages that contain the block or shortcode

AI support, sales and automation

• Context-aware answers (RAG) based on your pages and uploaded documents
• OpenAI ChatGPT, Google Gemini, xAI Grok and Mistral AI model support
• Live chat and human takeover with one shared conversation inbox
• Action Bar and Form Builder for links, WhatsApp, Calendly and custom lead forms
• Proactive triggers based on time, scroll depth, exit intent, inactivity and other visitor behaviour
• WooCommerce and API connectors for order status, product information and business data
• Multilingual conversations, voice input, file upload and message streaming
• Analytics, lead management, tickets, feedback and knowledge testing in the WebChatAgent dashboard

Feature availability and usage limits depend on the selected WebChatAgent plan. See https://webchatagent.com/pricing for current details.

For agencies and resellers

Managing chatbots for clients? WebChatAgent also offers a separate white-label platform with your own branding, domain, client management and reseller pricing. Learn more at https://webchatagent.com/enterprise-white-label.

Privacy Policy

WebChatAgent is an external service used to provide the chatbot, AI responses and live chat.

When the floating widget is enabled, the visitor’s browser requests widget files from https://webchatagent.com. This connection can transmit standard request information such as the IP address and user agent. The IP address is stored in anonymized form for abuse prevention and geographic customization.

Chat messages, session information and any details a visitor submits are sent to WebChatAgent when the visitor uses the chat. Retention periods and automatic cleanup can be configured in the WebChatAgent dashboard.

If a custom Google Font is selected, the widget may request font files through https://fonts.googleapis.com. Configure a system or locally hosted font if you do not want the widget to request Google Fonts.

Site owners should describe the service in their privacy notice and configure consent behaviour according to their requirements.

For privacy questions, contact privacy@webchatagent.com.

External services

The plugin connects to the following external services:

• https://webchatagent.com/connect/wordpress – Opened in the browser when an administrator clicks Connect with WebChatAgent. It receives this site’s home URL, the admin URL to return to, the site title and language, and a one-time code that WordPress checks when the browser comes back with the chatbot ID
• https://webchatagent.com/api/chatbots/{id}/public – Checks on the plugin screen whether the connected chatbot is reachable and approved for this site
• https://webchatagent.com/widget/web-chat-agent.js – Renders the floating widget when it is enabled
• https://webchatagent.com/widget/chat-widget-inline.js – Renders shortcode and Gutenberg block embeds on pages where they are used
• https://fonts.googleapis.com – May load a selected custom Google Font

Terms of Service: https://webchatagent.com/terms
Privacy Policy: https://webchatagent.com/privacy-policy