BACK TO DIRECTORY
Yonetwork Knowledge Chatbot answers visitor questions using a keyword knowledge base stored on your WordPress site. It can optionally search published pages and posts, or suggest configured links. No external AI services are used.
Features:
- Local keyword matching (no external AI APIs)
- Optional site content search (pages / posts)
- Optional custom link sources with ordered pipeline
- Floating widget or
[ynkchat]shortcode - CSV / JSON import for the knowledge base
- Multilingual UI: FR, EN, AR (RTL), ES, TR
- Optional local query logs with retention controls
- Appearance and typography options
- Clean-on-uninstall option
Author: Yonetwork
Privacy
Yonetwork Knowledge Chatbot does not send visitor data to third-party AI or analytics services.
- When logging is enabled (default), visitor questions may be stored in a local database table on your site.
- Logs are retained according to the Log retention setting (default 90 days, range 7–365) and purged by a daily cron event.
- You can disable logging under Settings Yonetwork Chatbot General Privacy & logs.
- You can delete selected logs or clear all logs from the Data tab.
- Optional “scan page content” for external link sources fetches those URLs from your server; configure only trusted HTTPS URLs.
Copyright
Yonetwork Knowledge Chatbot is distributed under the terms of the GNU GPL v2 or later.
Developed by Yonetwork — https://yonetwork.ma/